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Online service request - worked for I-130 but not I-485

By Pickle in USCIS Service Centers

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Pickle   65

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Filed: Citizen (apr) Country: South Africa
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I have been having trouble for weeks now filing a service request for my I-485 (interview April 16, 2015. Interviewer said we will receive decision in 6-8 weeks.....)

I get "error, please contact technical support." Tried different computers, different browsers.

This morning I thought I would give the I-130 a shot, because hey, why not? It worked! Not the form I was concerned with, but at this point I will try to bring attention to my file any way I can.

So is it because the I-485 has a processing time attached to it, and I am not yet past the processing time for my local office that a service request was not possible? Random luck (or lack thereof)?

Not sure if there is an answer, but that is all I can think of.

Anyone experiencing the same?

Naturalization:

12/13/18: File online application

12/15/18: Receive notification for biometrics appointment (no date)

12/31/18: Biometrics

02/25/19: Receive interview letter (April 8 )

04/08/19: Interview, approved!

04/12/19: Oath scheduled for April 26 

04/26/19: Oath Ceremony! 🇺🇸

 

ROC:

04/26/17:  Sent ROC package

04/27/17:  Package received

05/20/17:  Biometrics letter received

06/02/17:  Biometrics

08/22/18:  Card being produced

 

AOS from F1 visa:

08/16/14: Sent AOS package: I-130, I-485, I-765, I-131

08/19/14: Package received at Chicago Lockbox

08/22/14: Acceptance confirmation text messages/emails

08/22/14: Checks cashed

08/26/14: Hard copies of NOA's received in mail

08/27/14: Biometrics appointment notice received. Scheduled for 9/8/14.

09/08/14: Biometrics

11/14/14: File service request (Day 88)

11/24/14: EAD/AP approved (Day 98)

12/01/14: EAD mailed

12/03/14: EAD received

03/12/15: Status changed to Testing & Interview

04/16/15: Interview, no decision

07/17/15: "Your card is in production" email!

08/07/15: Card mailed

08/10/15: Card received!

~11 months, 3 weeks & 4 days from filing to green card in hand, no RFE's~

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