If You Cannot See Your USCIS Case Status Online...

[Ashley_Armando 1]

I contacted USCIS customer service recently to check my case status since I could not see it online. They couldn't see it either so they referred me to the following email. Note: this is for the California Service Center. I'm guessing your service center initials would take the place of "csc" at the beginning if you have a different service center.

csc-ncsc-followup@dhs.gov

I was told to provide the following information in my email.

*Case Number

*When filed I-130

*Priority Date of NOA1

*The Problem You Have aka Cannot See Case Status Online.

I think that you have to have a reasonable amount of time between your filing and NOA1 date and when you make this inquiry. Like sending this email two weeks after your NOA1 date doesn't constitute much of a problem yet for USCIS. Maybe wait about a month (and keep checking to see if the Case Number is working). My time period between NOA1 and me contacting USCIS Follow Up at CSC was over 2 months.

The time period that the Follow Up should get back to you in is 21 days. My reply was 2 business days after I had sent the email. I guess it depends on volume of mail, other work stuff, etc...

We'll get through this!! Have faith!

I hope this is a ray of sunshine to those who still can't see their status--I know it was for me.

Blessings,

Ashley Mercado

[marjus's girl 6]

lol..exactly what I did also and they never replied back they i just seen it had been fixed when i went in there to see..lol..or maybe wasn't my email at all..couple guys were saying they could see their cases now...but your right it is ray of sunshine:)

[Brusik 11]

lol..exactly what I did also and they never replied back they i just seen it had been fixed when i went in there to see..lol..or maybe wasn't my email at all..couple guys were saying they could see their cases now...but your right it is ray of sunshine:)

The true ray of sunshine is when we are united with our spouses....

[marjus's girl 6]

The true ray of sunshine is when we are united with our spouses....

yes very true but anything is helping me at this point..i was getting very depressed with the jan/feb filers getting approved..i was HAPPY for them but sad for us Oct/Nov filers....

[4Toms 0]

Thanks for the tip on the email. I have an NOA of 11/01/2010 and still waiting for my case to appear online.

@marjus's girl ...Did you sent in the email too ? If so, when did you sent it in and after how many days did the case status start appearing on Case status online.

yes very true but anything is helping me at this point..i was getting very depressed with the jan/feb filers getting approved..i was HAPPY for them but sad for us Oct/Nov filers....

[Tero 105]

yes very true but anything is helping me at this point..i was getting very depressed with the jan/feb filers getting approved..i was HAPPY for them but sad for us Oct/Nov filers....

Sadly, I'm in that same boat and a bit jealous

[4Toms 0]

Thanks for your help. Followed your instructions, got an email response back from csc that IT dept is being asked to enter case online and case started apprearing next day in USCIS case status online!

I contacted USCIS customer service recently to check my case status since I could not see it online. They couldn't see it either so they referred me to the following email. Note: this is for the California Service Center. I'm guessing your service center initials would take the place of "csc" at the beginning if you have a different service center.

csc-ncsc-followup@dhs.gov

I was told to provide the following information in my email.

*Case Number

*When filed I-130

*Priority Date of NOA1

*The Problem You Have aka Cannot See Case Status Online.

I think that you have to have a reasonable amount of time between your filing and NOA1 date and when you make this inquiry. Like sending this email two weeks after your NOA1 date doesn't constitute much of a problem yet for USCIS. Maybe wait about a month (and keep checking to see if the Case Number is working). My time period between NOA1 and me contacting USCIS Follow Up at CSC was over 2 months.

The time period that the Follow Up should get back to you in is 21 days. My reply was 2 business days after I had sent the email. I guess it depends on volume of mail, other work stuff, etc...

We'll get through this!! Have faith!

I hope this is a ray of sunshine to those who still can't see their status--I know it was for me.

Blessings,

Ashley Mercado

[Ashley_Armando 1]

Yay! Glad it worked for you!

Thanks for your help. Followed your instructions, got an email response back from csc that IT dept is being asked to enter case online and case started apprearing next day in USCIS case status online!