Mozak
Difficulty:  | Review Topic: Port of Entry Review
Right before the week our flight was scheduled there was the government shut down. But, luckily for us the shut down was canceled/postponed and everything went back to normal for a while.
We landed at JFK from Istanbul around 12pm in the afternoon and there was nearly no line or waiting for the customs/passport control. We were so shocked and very happy at the sight!
I asked the workers there by the line which side we should go on, since my husband is the RA and I am the US citizen - and the control area usually splits, the worker told us we could go together on the US side. So my husband got checked first, the officer asked for his yellow packet but because the system was now changed to online we didn't have it. Even though the officer didn't know about the new system the others helped him out and once everything on the screen checked out, the officer asked my husband to go to the customs control area to be checked there.
Then the officer checked my passport and everything was okay. As my husband went to the customs area I went to get our baggage. We waited at baggage claim for at least 30 minutes, but it was bad because we waited for our pet dog which we had given to the cargo section. It was bad that they gave her to us after all the baggage was sent in. Once we got her we got our other baggage and went home. When we got home we noticed that one of our baggages had been damaged very bad. But, because of the chaos and our excitement at the airport we hadn't noticed it there, so we couldn't do anything about it now.
All in all, it wasn't a bad experience but not a great one either! There was no one that really helped out with any of the baggage or anything else.
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Port of Entry Member Review #16812
Entry Date: 2019-01-28