DaveHorton
Difficulty:  | Review Topic: Port of Entry Review
We had no idea that we would be processed in Toronto, as we were just passing through from the UK on the way to Phoenix. But after the initial surprise, we were dismayed to be taken into a room and told to wait. We were waiting two hours, not knowing why, while others in the room were slowly processed by two officers who did not appear to be concerned by the growing number of folks waiting. Eventually we were called to the counter and given our passports after the usual warnings and questions. We were lucky to have arrived at the airport with 4 hours to spare before the flight because after all the queuing and waiting we were close to departure time when we got the gate.
Although we were not mistreated directly, officials were friendly enough, there was no communication about why we were being held, and no information about how long we would be held for.
Then when we got to the gate we were treated to the spectacle of a fat guy in civilian clothes bursting through the gate agents towards the plane, and when he was challenged by the gate attendant, he turned around and shouted "I AM US CUSTOMS -- I CAN GO WHERE I PLEASE!" apparently failing to realise that Canada was not a State of the Union! Then he revealed his hidden US Customs badge from under his straining shirt and lumbered on. Trump would be proud!
All in all, not a happy experience...
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Port of Entry Member Review #16407
Entry Date: 2017-06-19