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| Syracuse NY |  Review on December 29, 2009: |
Elghazi2008
Rating:  | Review Topic: Adjustment of Status
Our appointment was biometrics for both AOS and EAD.
My husband's biometrics appointment was this morning at 9am. Syracuse is a good 1.5 hour drive in good weather, so we allowed ourselves half an hour extra due to the road conditions in the area. We arrived to the office about 20 minutes early and went in because the office looked empty. When we got into the building and went to the immigration office door, the immigration security officer, a woman with short sandy hair and glasses, opened the door. I handed her our NOA1's but she gave us a hard time about not being able to process us without our appointment letter... I told her that I had not even seen an appointment letter, but she insisted that the only way we could know when and where our appointment was is if we had that letter. Of course, I explained that I had checked online and had gotten the information that way because as far as I knew, I had not received the appointment letter. This whole time, she stood propping the door open but not allowing us to enter the office. I began to get rather angry because I had shown her several times that the NOA1 says that you only need to bring the NOA1 and photo ID, while she kept insisting that I must have my appointment letter as well as those things.
The reason she insisted on having the appointment letter was because the big fat bar code on it gets scanned onto the computer to bring up all your active files that require a biometrics...Each of the NOA1s has a bar code on it so I asked her if they could just scan those numbers in, but she insisted that it wasn't possible...Basically, she didn't quite know what she was talking about. So finally, I asked her if there was any way they could enter the case numbers into the computer manually. She proceeded to tell me that if there were any mistakes, it wasn't their fault. Of course I told her I didn't care, that it needed to be done. I really don't know how a mistake could happen if they are able to pull my husband's file up, but I'm not the genius in this operation.
After going inside with only ONE of the NOA1s, she finally came back and told us that we could come in and wait while they were working on our paper. My husband was asked to fill out a quick form, the basics of name, address, number, etc. and then was asked to step behind the desk for his picture and fingerprinting. It was a very quick procedure once we went inside, probably would have taken a total of five minutes had we not had our 15 minute pow-wow just trying to get in. After being printed, my husband was given a questionnaire about how his experience was, yadda yadda yadda.
Overall, it was not a horrible experience after all, but initial contact just plain sucked. It was much more complicated than it should have been.
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Consulate / USCIS Member Review #5464