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| Hanoi, Vietnam |  Review on March 28, 2005: |
Zerovoltz
Rating:  | Review Topic: General Review
First, the good stuff....When I wrote an email, I would always get a response within 24 hours..usually less as long as it wasn't a weekend. They are good about getting to your mails...Also, when I visited the person at the information window, the person was willing to answer my questions and hear my concerns.
The negatives...When you call, you normally get a NON native english speaker, wich makes doing business over the phone sometimes difficult...and when inquiring about dates for interviews, etc etc...you get sketchy answers and alot of times, you get a different answer depending on who you talk to. So if you asked the same question to 3 different people, you will get 3 different answers. In my particular case, they requested additional evidence on a tax form...their request said and I quote "please send us your 2003 W-2 OR form 1722 (tax transcript)" I had already submitted form 1722...the staff there was not able to understand the meaning of the word OR...I ended getting that W-2 and sending it to them because I was never going to win the battle of what the word OR means with them. ...But hey, I passed and it only took about 2 and 1/2 months longer than I thought..so I guess that isn't bad compared to some.
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Consulate / USCIS Member Review #46