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| Juarez, Mexico |  Review on August 15, 2021: |
KikoandJudy
Rating:  | Review Topic: IR-2 Visa
Absolutely horrible experience! The interview is now 2 parts. First part is basically checking documents to see if everything is there. My husband was given a slip of paper stating all documents were there and given a blue pass to go back the next interview process at 7:45 am. This is when everything went downhill. The officer asked for documents that were not included in the list of documents necessary. Example was asking for original divorce decree papers for the petitioner instead of the applicant and also the original birth certificate of the petitioner instead of the applicant and then asked for the Mexican passport for the petitioner who only has a US passport and when my husband tried to explain all this the officer would not reply to him and denied my children and there was nobody else we could speak to at the consulate in person or by phone. Thousands of dollars in airline fees and hotel reservations and ended up with nothing but a blue paper stating we needed to submit be mail and electronically the documents we don’t even have. After waiting for years to be with their father they went home in tears. The officer further intimidated my daughters and husband by stating very few people are approved for an ir2 visa when, in fact, Ciudad Juarez consulate approved more ir2 visas just the month before than any other country! The medical and biometrics went fine but this one person (whom my Mexican husband stated did not speak very good Spanish) broke a lot of hearts that horrible day and did not even respect my husband by not letting him speak.
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Consulate / USCIS Member Review #30015