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Consulate / USCIS Member Review #2961

Chula Vista CA Review on June 5, 2008:

Patrick and eL




Rating:
Review Topic: General Review

As efficient as the office tries to be, there are at most 3 windows servicing applicants. My issue was how to update my filing to correct names. After calling the national number, I was directed to this office. I spoke with 4 people at the office and waited for a total of 5 hours. In each case I was given different and as the return of the information from the CSC noted, incorrect information to solve the problem.
They were very professional, but such a simple thing as correcting a typo should be answered unilaterally by all.

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