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| Serbia |  Review on May 2, 2019: |
M + K
Rating:  | Review Topic: General Review
Our first comment is that if you have been married for more than two years, do not assume that it will be easier to complete the interview process. In fact, it seemed ours was more difficult and our only theory is because we would be issued a 10-year immigrant visa (rather than a 2-year). Our marriage seemed to be more scrutinized because we waited so long to file. Our reasoning was completely legitimate but we had to take extra time and provide additional documentation to prove this.
Secondly, some of the embassy workers are only working there because a family member or connection got them the high paying job - and their lack of skills prove it. They have no concern for your issues and while they make more money than by typical Serbian standards, it is almost as though they resent you for being able to go to the U.S. The worker checking us in tried to send us away saying we didn't have an appointment. This was because the appointment sheets were stuck together - from his greasy fingers from the snack he was chewing on. This seriously happened.
Third, do NOT expect that the workers are up to date on U.S. paperwork or standards. We are familiar with Internal Revenue Service (IRS) documents and provided tax transcripts as opposed to typical tax returns. There was a slight format change by the IRS and the embassy worker almost accused us of faking the document because he didn't know the IRS had changed one portion of the form...six months previously. We had to get a bulletin from our local IRS office to prove this and provide it on the second interview.
These are just the major points. There are about 3-4 other smaller items to point out but it's not worth your time.
The only respite we received was that one of the workers allowed us to email the updated documents rather than set a third appointment. For that reason we give the embassy a "2" rating (otherwise it would have been a "1" for finally approving us). Some of these people could never hack it working in the U.S. if their lives depended on it because they are so woefully incompetent.
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Consulate / USCIS Member Review #26094