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Consulate / USCIS Member Review #21856

Norfolk VA Review on May 26, 2017:

kmh80

Kmh80


Rating:
Review Topic: Employment Authorization

Overall very easy and pleasant experience for my biometrics appointment.

I was in and out in around 10 - 15 mins, only 1 other person there in front of me. The guy who took my photo and fingerprints was very friendly and chatty and made the whole process easy.

I am only giving a 4 due to the rudeness of security towards my elderly in laws. As I can't drive yet they took me to my appointment, my father in law is almost 80 and early stages of dementia, it was 90 degrees outside and I had no idea how low I would be, so asking them to sit in car was unthinkable. He is a navy vet with 20 years service and was treated with utter contempt by security even though we were only 3 ppl in line at time and there were 4 of them just standing around, a lot of tutting and eye rolling as he was slow and can get confused. Also they were raising voice and sniggering and making him feel like he was doing something wrong. I told my husband about it afterwards and he was disgusted and said he wished he had been there (didn't seem worth asking him to take day off work, so his parent volunteered to take me instead) as he would have made a complaint.

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