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Hartford CT | Review on February 4, 2015: | mattwood79
Rating: | Review Topic: Other Experience
Biometrics appointment at the East Hartford office:
Arrived very early as we'd had a lot of snow, so decided to kill a bit of time at the Dunkin around the corner. Turns out the appointment time they give you is just a guide and I waited for an hour and a half after going in - so if you're there early, just go in! Nothing to the actual appointment, literally took fingerprints, got my signature and photo and that was it. Don't ask the staff for any information or assistance, they will only deal with what their job is and be pretty blunt about it. No phones, etc allowed in at all so take a book! Got into a minor argument with the receptionist about my application numbers that could well have been avoided had she not been so blunt and unhelpful about it - when she finally explained it was fine and clear.
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