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| Ho Chi Minh City, Vietnam |  Review on September 2, 2005: |
chuckandkim
Rating:  | Review Topic: General Review
Kim and I had such a wonderful and smooth sailing experience at HCMC.
All expected issues and glitches happened exactly as we anticipated. Emailing is the primary communication method, since HCMC was very responsive and professional to our inquiries. Interview went very smooth. Got the Pink Slip on the interview date. Was recalled and issued GREEN paper the following day. Kim's file needed Police Certificate from Japan, she lived and studied there for 8 years. JP took 2 months to issue it. Kim returned with the PC. Visa was issued the next day.
No complain of abuse of our own, the level is minimal due to lack of training and it's normal for Vietnamese people who in the position of authority to act as if they are the boss of you  ... Kim did see a lot of "Vietnamese Staffs" yelling and mocking, almost torturing the beneficiaries when they come in for the interview. People were turned away right at the Files Preparation Windows for missing just a copied birth certificate, not the original. People were yelled at by the Vietnamese Staffs in the interview booth, and called out as Liar in vietnamese by the interpreter. Things were not translated by the interpreter as her/his assigned duties. Vietnamese staffs can use some sensitivity and courtesy training courses, BIG TIME.
Over all, in my experience... This consulate gets my vote of 5. Still the fact the Vietnamese and American try to pull a quick one over this Consulate with Marriage frauds didn't help anyone either... So, it's not the consulate's fault entirely... People do lie and cheat, everyday that causes the ripple affect on the rest of us... the true VJers...
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Consulate / USCIS Member Review #131