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Consulate / USCIS Member Review #11848

Rio de Janeiro, Brazil Review on April 19, 2013:

pogipatrick

Pogipatrick


Rating:
Review Topic: General Review

This consulate is the most incompetent organization on the planet. Unfortunately, they have been affected/influenced by the other incompetent governing bodies of Brazil that also do not function properly.

Not only did they lose my joint-sponsor's tax transcripts but they gave conflicting requests and provided misleading information. In addition, they only notified us of our case's issues in the interview when they could have notified us a month in advance before the interview. Lastly, they provided a document in the interview listing the missing documents of our case, but when I sent them the requested documents they responded with another request via email requesting something different than what was requested during the interview.

You can't call them. If you do call and try and ask for someone that can help you, they actually hang up on you. Let me repeat, they actually hang up on you.

That the heck is wrong with this consulate?


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