My wife and I attended the interview on January 07, 2025, in DR, the consular officer told us that our case was approved, and gave us a document explaining how we can pick up my wife's passport when ready, after the interview, our case status was showing as "ready" in NVC portal during a month, then, on February 18, 2025, this status changed to "refused", we were confused on that because we do not receive any email explaining any reason.
At this moment, over two months of our interview, our case still saying "refused" and we don't receive any email from NVC, we don't know what we can do.
I'm in DR currently and would like to take my wife with me to US.
Can someone explain to me how can we proceed.
Thank you.