Hello everyone. I just started processing my K1 Visa. I am guessing we are all aware now how slow the VAC website is. So long story short, I was able to secure an appointment for VAC for biometrics and photo but the website crashed before I could make an appointment for my interview at the embassy. Now the customer service said that I have to close my application and start a new one. I did that but when I reached the payment option there is no option where I could put the receipt number since we already paid. CS said I have to wait 24 hours but its been 3 days and its still the same. I don't know what to do anymore.