On September 7th my fiance was issued her visa at the Montreal consulate.
After receiving all of our documents in the mail we noticed Telus Health had made an error on a date on her vaccine record (the date was a decade before she was born).
After contacting the Telus Health they sent us and the consulate an amended record, and after contacting the consulate they instructed us to return the documents. Which we did, and they were recieved and signed for on October 11th.
Since then we've tried to contact them, with the only news as of November 19th being that the consulate hasn't received our documents yet and they may be at the "off site mailing facility".
Our case being ISSUED status makes this all the more confusing when trying to communicate, and find help.
Her medical expires at the end of February and her Visa expires shortly after, any advice would be appreciated.
