This is what it says on the home page:
"One or more Immigrant Visa (IV) Application(s) (form DS-260) on your case have been reopened because updates are required. Please update the DS-260(s) as directed and re-submit the form(s). If you have any questions, please contact your local U.S. Embassy or Consulate General. Information for U.S. Embassies and Consulates can be found at https://www.usembassy.gov/."
So, we haven't received any mail for directions yet, at the same time I noticed that my Civil document tab is disabled, and they have added one more Choice of Address and Agent tab on the right which is disabled as well.
Has anyone noticed these kinds of changes before receiving a request to submit their passport or medical documents?