Hi,
We need any advice/help.
I am an applicant for a CR1 visa, and we were documentarily qualified on the 11th April. We still haven't received an interview letter. This is despite others DQd months after us getting their letters. I am worried, because all of my documents/vaccinations will soon go out of date again.
We can see on the portal that our case is still at the NVC, even though it should progress to the London embassy to begin the process of arranging an interview after a week or so (IL to be sent a month or so later). This indicates an error with the system or that our case is lost in someone's inbox, etc.
We have tried emailing the NVC, but every email gets a generic template response - our situation looks too much like someone just complaining of a delay, rather than highlighting an issue with a lost case.
I have also tried calling the embassy, but their reps are incredibly rude, and don't have much information or means of contacting the NVC.
We have also informed our congressman, however, they are now receiving the same generic responses from the NVC/embassy as us.
Is there anything else we can do? We are in a difficult situation regarding jobs, flat etc. alongside this!
Thank you!