Jeannie6

Update: 7/1/2024 I called the USCIS contact center again, and the agent told me that he has put in an urgent request and I will get a call in 72 hours for my ADIT stamp. However, I did not feel quite safe, so I contacted the congressman's office and filed an inquiry. 7/5/2024 An officer from the local USCIS field office called me because he saw the congressman inquiry. He told me I could get an ADIT stamp next Monday or Tuesday. 7/8/2024 Today, I went to the field office and finally got my ADIT stamp! The officer was friendly, and he told me that it was a common issue that people did not receive their receipt notice. They have given feedback to the USCIS contact & service center and asked them to improve it, but it seemed that they did not take it. He also told me that he could not print out the receipt notice for me because it is on a special piece of paper. He said I don't have to worry too much about not having the receipt, as it won't affect me getting my citizenship next year. However, I am really happy things got resolved and I can finally start packing for my trip back home! I appreciate @milimelo posted the comment about contacting congressman, as I wasn't sure if I should do it. @DangerKitty I also tagged you here and hope my experience can help you a little bit!

I am in the same situation. I filed the non-delivery request and never got a receipt. (It has been a month) I also called for an appointment for ADIT stamp a month ago and no one replied to me. I have tried ombudsman, but they just replied to me that USCIS has issued the receipt to me. (I could only see the PDF file, but never received the original copy.) It's useless. This Monday, I called USCIS and they put an urgent request and said the tier 2 agent will call me back, but no phone calls yet. There are still 12 hours left until the 72 hr deadline, but I don't see them calling on the 4th of July. I also involved the congressman this Monday, as I have travel plans coming up next week. However, I do not have my hopes high. USCIS system is messed up. No matter how I tried, no one seemed to help me with my situation. My receipt number also starts with IOE and my service center is the Texas Service Center.

Update: 6/10/2024 I have received an email regarding to the ADIT stamp appointment that I requested on 5/28. It basically said that the extension letter (receipt notice for I-751) would be sufficient for international travels and authorization. However, I still didn't have the original copy of the receipt notice. 6/29/2024 It has been 30 days since I made the case inquiry about non-delivery of receipt notice. However, I haven't received anything. There is no response from USCIS regarding my phone call on 5/28. I am very frustrated and upset with the current situation. I feel that if there is no response by the end of next week, I will need to cancel my trip back home.

I was wondering if you have any tips for me to reach a tier 2 agent while talking to the USCIS contact center. I have called them twice about the Adit stamp. They both had the same answer and said that the immigration officer will call me back in 30 days. They said if I am traveling for an emergency, I need to provide proof, such as the death certificate and translate it and notarize it. (I think this is ridiculous too. How long is it going to take to get these things if you are in an emergency?) I am not sure if I should keep waiting or try to call them again. My flight is on July 10th.

I could see the PDF file of the receipt notice in my account, but I do not have the original copy. I'm afraid that the airline company would not let me on board because I do not have the original copy.

Yes, I used the form online (Non-Delivery of Notice) to submit the case inquiry. Unfortunately, I cannot submit another one within 30 days, even though I already received the wrong document. This is ridiculous. I delayed my flight to July 10 and the only thing I can do is wait...

I attached a screenshot of the account acceptance notice. It was just a notice about setting up my USCIS account. I have never moved since I filed I-751. I remember when I filed Adjustment of Status a few years ago, I never missed a receipt, so this has been very frustrating to me. I have read online and saw other people being rejected for the ADIT stamp. I am really worried, as in that way, I do not have any proof of my legal status in the US. (I only have the expired green card...) Anyone knows how long it takes to get an ADIT stamp?

12/06/2023 I filed my I-751. I did not receive my receipt notice which indicates extending my green card for 48 months since then. However, I received the account acceptance notice, and biometrics reuse notice after a few weeks. I activated my online account. I checked the information on my online account, and it showed that all the documents were sent on December 13, including the receipt notice. I waited for a few months. However, I did not receive the receipt notice since then! 05/28/2024 I called USCIS contact center and told the lady about not receiving the receipt notice for extending my green card. The lady told me that they would have an immigration officer calling me back in 30 days. I have not gotten any phone calls from them. 05/29/2024 I made a case inquiry online requesting them to re-send my receipt notice. 06/03/2024 I have received a mail from the USCIS. However, they sent me the account acceptance notice, not the receipt notice that I requested! I was very disappointed, as I had to delay my trip. On the same day, I called the USCIS contact center again to request for the receipt notice. The operator told me that she could not make another case inquiry, as we need to wait for 30 days to make another one. She also mentioned that she would send a request for an ADIT stamp for us. Then, the immigration officer would call back in 30 days. It is frustrating to me, as I have to delay my international travel and now I am not sure if I will be able to get an ADIT stamp in time to prove my legal status in the US. USCIS made a mistake, but I could only keep waiting for them to respond.  What else could I do?