Hi!
Last year at the end of April I sent my application form for re-entry permit along with my family. They collected my children photos and biometrics and reused mine. Since then I didn't get any response from USCIS. I have contacted support, but only answer I could get is that my case is under "normal" processing times. I am confused, because my previous cases were approved in quick time manner (like 2-3 months).
Currently I am staying outside US.
Next problem is that I was immigrating with my newborn child. She was admitted under NA3 category in April last year, but her passport stamp is valid till then end of April and she still didn't receive her green card. I was contacting USCIS regarding that case and tier 2 officer was supposed to contact me, but I didn't receive any call. I've heard that it can take up to one year to produce green card...
I appreciate all your tips what I should do next.