Hi...we contacted our congressman and this is the reply we got today (Jan 02, 2025). However, the passport was delivered on Nov 26, 2024. How do we contact the Montreal consulate?
We confirm receipt of the medical examination, but we are still pending receipt of the passport and photos. All mail directed to the U.S. Consulate General in Montreal is received at an offsite mail processing facility. It takes additional time before the mail actually reaches the Visa Unit. If applicants do not send the mail using our courier service, longer mail processing delays may be expected. Once additional documents are received, an adjudicating Consular officer will review the case taking into consideration the additional evidence provided. As soon as the review is complete, the Visa Unit will provide you with further details regarding the status of the visa application.