Hello,
I am a petitioner for my mother. I am trying to pay immigration fee. I used A and DOS number with exact same instruction (DOS without last 2 digit), but it keep showing unexpected error.
I called USCIS for technical issue, within 72 hrs they sent me a generic email and they refer me to the website and/or contact number of USCIS. I called again they made a request for Tier 2 phone call, again in 72hr they called me but as soon as i said Im a petitioner he did hang on the phone.
whoever has this issue before, can you please help me how should i fix it? what was your experience and how USCIS solve your problem.
Thank you
