adiabatic

They were never taken from my bank account. I enclosed 1440 for the I-485 and 260 for the I-765

Anyhow, USCIS contact center was of no use at all, they put me on hold looking up the case and then never came back after 30 minutes. I sent in a request with our representative's office. Likely we will simply have to refile but it would be nice to know what has happened, and why the I-485 was rejected in the first place.

We included them for both the I-485 and I-765. What I meant is they returned all 4 photos with the I-765, not just the 2 included with the I-765

We included two separate payments, neither of which were taken. We did not get the entire submission back, only the I-765 packet, along with I-864 and passport photos, which should be part of the I-485 evidence packet. To my knowledge, everything has been filed correctly. This is a spouse visa case, as this is I-485 for CR-1...

We'll write our congressman then. They also returned the passport photographs that we enclosed with the I-485 packet...

Yes, we sent it with a tracking number. The I-485 was in the same envelope as the I-765. The thing is, we don't know that the I-485 has been lost, or what has happened; it could still be in a pile somewhere awaiting processing, in which case, refiling the I-485 would simply complicate things. We ensured that everything was correct and up to date the first time around... I don't know whether: 1. I-485 was also rejected 2. I-485 simply hasn't been processed yet, at which point we will receive a case number (and a likely request for evidence for the I-864 they also mistakenly sent us back), and we could file the I-765 again online

I am a US citizen; My wife entered on K1 at the end of March (at that time my fiancée). Since then we've gotten married, and at the end of April we filed I-485 and I-765 concurrently by mail for CR-1 and EAD respectively. However, we have yet to receive a case number for the I-485, and no payment has been taken from my bank account. Yesterday we got a confusing package in the mail. The I-765 was rejected for incorrect fee, even though we included $260. The attached notice was provided. The i-864 affidavit of support, which should be part of the I-485 packet was also returned to us. Of course we will call the customer center as soon as we are able, but I was hoping that others had some insight into what has happened, and what our likely best next steps are. It seems to me that they have processed the I-765 before the I-485, found that there was no pending case, and rejected the application. But it's troubling that they have also returned part of the I-485 packet, which seems to be an error on their part.