No, didn't go through an attorney. Probably wouldn't have this problem if we had though.
She's never filed for B1/B2, she's never been married before.
I did speak with another person at USCIS on Friday and she was so much more help than the guy I spoke with before that. I had explained to her everything that had happened and mentioned to her that I was given advice to have this sent to a Tier 2 (thanks Tom). So, she did put a ticket in for a Tier 2 agent to contact me, and now I wait for the call. I received the RFE in the mail on Sat as well. They gave me until Sept to submit, but I need to get it done like yesterday. The office in Montgomery, AL is the one that's supposed to be calling. Hopefully very soon.