Thank you both. The NBI website was acting really strange when we tried to set an appointment.
Anyway, let me correct myself. So the NBI form hasnt been delivered to her house yet. She went on the nbi website for online renewal. When she put in her NBI ID from 2022, all of her information came up. All information was correct except her birthday was 12-9 instead of 12-10. She went ahead and did the renewal anyway thinking that when they do the background check again they will see she was born on 12-10, and her previous nbi clearance says 12-10.
Basically we are thinking it was just an error on the website but when they actually run her name and NBI ID, they'll get the correct birthdate. Hell they might even just edit her previous nbi certificate and change the expiration date right?