I sent my I-485 to the Chicago Lockbox mid Dec last year and my I-765 in mid Jan this year.
I recieved an I-797 for the I-485 and have been through biometrics appointment and the case is in progress. However I never recieved an I-797 for the I-765 and they have also not cashed the check for the I-765.
I sent an email query 19th Feb and got an automated response saying they would respond within 30 days but have not had a reply, still no I-797 and they still haven't cashed the check.
I rung the USCIS help number, got stuck in a loop where they need the receipt number from the I-797 and no amount of asking the AI if I can speak to a representative would put me through, it would just continue the loop or hang up on me.
I sent a follow up email on the 20th Mar, got the automated response again saying they would respond within 30 days.
So I am stuck, I cannot talk to anyone without a receipt number, but I have not been given a receipt number.
Anyone have any cool tricks up their sleeve that I could try to get this moving along?
Thanks in advance.