Greetings.
I'm a US citizen sponsoring my Canadian wife. We have had everything accepted by the NVC except a Mexican background check for time she spent in Mexico. She had the Mexican consulate in Canada guide her through the process, but turns out, guided her to the wrong document. Big mistake on our end.
According to this website, we need the Carta De No Antecedentes Penales.
A bit more context:
My wife (34) was officially employed at a Mexican resort in the state of Tamaulipas in 2007 for 5 months. She was sponsored by the resort she worked for, but doesn't have any official documentation from her time there (visa #, etc).
We worked remotely from Puerto Vallarta in the Mexican State of Jalisco for five months at the beginning of 2022. Both of these addresses were submitted on forms to the NVC. She is currently living in Canada.
Any advice is helpful, but my 3 main questions are:
1. Does anyone have insight into the most efficient way to get Carta De No Antecedentes Penales to satisfy the NVC under these conditions? I'm seeing some folks doing it online, but we haven't had much luck figuring out how.
2. Will a state-issued Carta De No Antecedentes Penales from Jalisco suffice, as opposed to where she was officially employed in Tamaulipas? (We aren't sure this is possible yet).
3. Should I call the Mexican Embassy in Atlanta for help? (The closest to my address).
Tamaulipas currently has a state travel warning against going there, but we do have friends and acquaintances on the ground in Puerto Vallarta and Mexico City that could help out if needed.
On that note I'll add, the rejected background check required a crazy amount of paperwork, translations, giving power of attorney to friend in Mexico City, etc. So we are prepared to go through the wringer again. We just aren't sure how given this scenario. The issued/rejected background check is from the Agencia De Investigacion Criminal in Mexico City.
Thanks ahead of time!