UPDATE: NVC responded after I sent a public inquiry. Their response was copy and pasted from 2 previous responses I've had (i.e. Immigration laws and regulations do not allow us to process your petition until a visa is available.... when we can process your petition, we will send further instructions)
However the last line was something new: Currently, this case cannot be reviewed for applicability of the Child Status Protection Act (CSPA), as there is no visa number available according to this case's priority date and visa category.
I completely understand that if I am F11 I will have to wait (as the email says) BUT I disagree that I am in the F11 category. I think NVC have inputted the wrong priority date and therefore I am in the wrong category. Thoughts?
I sent another public inquiry saying as such.