Hi there!
I'm the K1 in question and my K2 is my child. We attended our interview almost 3 weeks ago and were approved verbally by the officer, which was fabulous news.
Unfortunately, my K2's case was not being dealt with by our local office and was elsewhere, so the officer spent time during our interview retrieving it. The case was successfully moved to our local office, but the officer was not able to approve it while we waited because it was stuck as "read only". They assured us that they would raise the issue with the IT department and that we would both be approved promptly.
My case was approved a few days later and I have since received my Green Card, which was super fast, however, my K2 still has not even been approved through the website. I have tried reaching out through Ask Emma on two occasions since but nobody seems to be able to help. I also tried calling but had no luck getting through to an actual person.
My concern is that, prior to my interview we received a call on a Saturday from a uscis officer telling us that they lost my K2's medical and asked us to bring it to my interview (they were intending to waive my K2's need for interview, which was confirmed when we saw an officer in person). We went and had a fresh medical done for both myself and my K2 (just in case mine had also been mislaid) and brought the medical and my K2 to the interview, even though it was my interview and they weren't physically required to attend, the officer swore us both in and questioned us both. We left our medicals there at the local office. I am concerned that the medical may still need to be submitted, or that my K2's case has been lost somewhere under a pile, so to speak.
I'd love to know if anyone has been through something similar, if there are any tips for reaching a T2 uscis officer, whether I should submit the unsealed K2 medical under unsolicited evidence or if there is anything else we can do?
Thanks for reading!