"I, (my name), have not submitted any of my financial documents since we are filing using I864W and not I864. Per the Financial Evidence Assistant provided by the travel.state.gov website (under the US Visas section), if you are filing using I864W then the only financial documentation needed is the Social Security statement. We have already submitted *husband's name* SS statement and it was approved."
A few days ago I submitted a screenshot of the financial evidence assistant along with the message above. They haven't reviewed it yet though. Do you think this would be enough to get it approved or would it be better to just call and ask for a supervisor? It's so frustrating that they have people working there who don't even know what they're doing.