I applied to EB-2 NIW visa and my I-140 approved in Feb, 2022.
I had sent formul a and formul b( multilingual forms for birth certificate and marriage certificate) on 22nd of March. They first sent an email which stated that bc and mc that I sent were not acceptable on 29th of March.They sent an email from nvc.state.gov/inquiry
Then I made translated my and my families’ birth certificates(vukuatli nüfus kayıt örneği) and my marriage certificate( aile cuzdanı) and resent them on 4th of April. And they again sent the same email on 7th of April that tells:
“We cannot accept the birth certificate document you sent us. You must send a photocopy of the correct document, issued by the appropriate authority in your country of birth, so we can continue to process your case.
For country-specific guidelines, use the Document Finder at nvc.state.gov/find. Each Reciprocity Page provides detailed information about how and where you can obtain the birth certificate from the country you selected.
To view the birth certificate requirements, select your country from the main menu on the left side of the page. On the Reciprocity Page, click the Birth, Death, Burial Certificates tab on the left.
If your documents are not in English or the language of the country where you will have your interview, you must include a certified translation. The translation must include a statement that says:
* The translation is accurate
* The translator is competent to translate.
______5 - MARRIAGE CERTIFICATE:____________________________________
We cannot accept the marriage certificate document you sent us. You must send a photocopy of the correct document, issued by the appropriate authority in your country of marriage, so we can continue to process your case.
For country-specific guidelines, use the Document Finder at nvc.state.gov/find. Each Reciprocity Page provides detailed information about how andwhere you can obtain the marriage certificate from the country you selected.
To view the marriage certificate requirements, select your country from the main menu on the left side of the page. On the Reciprocity Page, click the Marriage, Divorce Certificates tab on the left.
If your documents are not in English or the language of the country where you will have your interview, you must include a certified translation. The translation must include a statement that says:
* The translation is accurate
* The translator is competent to translate.”
I asked many people from Turkiye and they told they already sent the same documents with translations and they are accepted.
I really wonder what is wrong with my documents?