My Russian mother-in-law was scheduled for an IR5 interview on August 28, 2023 in Warsaw, Poland. Due to the visa situation with Russian citizens she is unable to get a visa to enter Poland. I notified the Visa Service Center that she was unable to attend and that i wanted to move her interview to the Almaty, Kazakhstan consulate. They advised me to cancel the interview in Warsaw and then notify them and they would work with me to reschedule the interview in Almaty. I canceled the interview and notified the Visa Service desk and they replied that they had changed the country location but I would need to contact the Almaty Consulate to arrange the transfer. I emailed the Almaty consolate over a week ago but have heard nothing back. For those of you that have recent experience with the Almaty consolate, what is the average response time for an email? I don't want to keep emailing if it just takes them a little time to respond. Almaty would be ideal for my Mother-in-law because it is only a four hour flight from where she lives. I would appreciate anyone that has recent experience with the Almaty consulate to offer advice on this.
Thanks