I'm currently in the process of getting my wife who is Japanese a Visa. Our Case was approved in Oct of last year and was told via NVC processing website that all documentation will be upload on the CEAC website but the problem I'm encountering is that our receipt/case number and her date of birth is not working. What could this be? Currently distressed because if I can't access the CEAC website then I can't proceed with getting my wife and kids back together here in the US. Any advice is much appreciated.
