Hello everyone. First time posting.
My K-1petition was approved on October 14, 2022. I have yet to receive my welcome letter either to my mail or email (or junk folder). According to the NVC timeframes, they are currently working on case creation for cases received Novermber 7. I've sent multiple inquiries about this to NVC through the online form but I get this response every single time:
"The National Visa Center (NVC) recently received your immigrant visa petition from U.S. Citizenship and Immigration Services (USCIS). Your petition is now waiting for data entry into our systems.
Since your case is not in our systems yet, we cannot make updates.
....
For current processing times, please visit our website: https://nvc.state.gov/timeframes for English or https://nvc.state.gov/plazos for Spanish. If your petition was approved before the dates NVC is working on, please resubmit your inquiry."
So, it's past the "current processing times," I resubmit my inquiry, but I get the same response asking me to resubmit if it's past the current processing times. It's been 4 of the same response now, going in circles. Clearly no one is actually reading my inquiry.
I received a tip to email nvcresearch at state.gov to open an investigation as the case file could have been lost, but they also sent me the same response.
Anyone else deal with this? Do I have any other option for contact?
I know it was the holidays but it's been over 70 days and no welcome letter. They were definitely working too since they respond to my inquiries within 2-3 days each time throughout December and most recently today.