Hello everyone,
I have mailed my documents to NVC a few days ago with all the required civil documents. However I received an email today that they are missing some items without listing what is missing. I wonder if anyone had similar experience and who to contact to get more details of what is missing. Here is the email:
****NVC Notice of Missing Item: Please submit civil documents ****
Good day,
The National Visa Center (NVC) received the documents you submitted in support of **** immigrant visa petition. This petition's NVC case number is ****. However, NVC will not review these documents until we receive the required civil documents for each intending immigrant. Please follow the online instructions at nvc.state.gov/document (English) or nvc.state.gov/documento/espanol (Spanish) to learn which civil documents you need to submit.
Please submit photocopies of these documents. Do not send original certificates to NVC. Once you've gathered the required civil documents, send them to NVC. Instructions on how to send your documents to NVC are online at nvc.state.gov/submit (English) or nvc.state.gov/enviar/espanol (Spanish). If you have any questions, please call 1-603-334-0700 or use NVC's online inquiry form at nvc.state.gov/ask (English) or nvc.state.gov/ask/espanol (Spanish).
For current processing times, please visit our website at nvc.state.gov/submit (English) or nvc.state.gov/enviar/espanol (Spanish).
Reminder: This is only a notice that we received documents from you. We will not review them until we have received both the financial documents from the petitioner and the applicant's civil documents. You must also have paid all required fees and submitted a DS-260 Immigrant Visa application online at ceac.state.gov._______________________________________________________________________________IMPORTANT:
If your visa petition is currently processing at the National Visa Center, do not let more than one year pass without contacting NVC. If a period of one year passes from the last date of contact (by telephone, mail, or e-mail) with NVC, all submitted fees and documents expire. If this occurs, the fees must be paid again and documents must be resubmitted in order to continue the immigration process.
Sincerely,
National Visa Center
U.S. Department of State
