Hello,
We recently got our interview letter and have booked the medical. We are now trying to to schedule the new VAC Biometrics step in Manila on the USVisaScheduling site (hope we are correct in doing this). We've created a profile and started but once we get to the step where it asks for the NVC Case number we put the case number and it comes back as invalid so we cannot continue. Have seen a couple of other posts on social media that have had this same issue but haven't seen a solution yet.
Also just to clarify, is the new USVisaScheduling site in lieu of the old PortalUSTravelDocs site? When we try to login at the old site it just redirects to the login screen. Thanks!
