Hello, on May 8th, we received an RFE that does not specify what they want from us.
We've submitted an online typo report to USCIS website, but have not received any responses.
We have also tried Emma, where the agent created a ticket number for us and told us to wait for up to 10 business days for a response.
After that, we also tried to call the USCIS support number, where the agent said this was the first time she's seen this happen, and created another ticket and told us to wait for a Tier 2 Agent to contact us.
It has been over 15 business days since they sent the "Receipt Notice" of our inquiry and we have not gotten anything from them.
Has anyone here encountered something similar? What should be our next steps? It's really hard to get a hold of someone from USCIS
Thank you in advance for any insight on this
***Our I-485 has updated to ACTIVELY REVIEWING last May 29th, but I know we still need to address the RFE Notice they sent on May 8th.
***We have attached the RFE letter below (2 pages)