I would like to ask anyone who has had experience dealing with the CFO recently. I was able to register yesterday, January 25, and an automatic e-mail messaged me assigning me to an agent. I sent the following requirements: Visa (Picture of the Yellow Package), Passport, ID immediately. It's January 26 now, and Still no reply. I'm just wondering, is that normal? I'm fine with waiting I'm just unsure if the agent has received it, I also asked for a follow-up awhile ago but also no reply. I've already contacted and I also sent screenshots of my submission, the CFO support and they told me to wait.
Maybe it's because of my document? My Immigrant "Visa" is for the states, The page itself in the Passport I'm not able to show it, since my passport is inside the Yellow Packet which the US Embassy gave, and it specifically tells you not to open it, and leave it for the port of entry in America. It does however have a message at the back stating that it is the Visa. Any help would be greatly appreciated.