Hi there,
The embassy responded today to the email that I've sent them 14 days ago. The last time I emailed them it took them 12 days to email me back. I'm not sure what's the reason for them taking long to respond to emails it gives me a bad feeling that they're taking even longer to process cases. Give them up to 2 weeks to respond back. I got the same generic reply unfortunately:
"Good Afternoon,
Thank you for contacting us.
We acknowledge receipt of your e-mail and the additional documents you have provided.
This case is currently pending to be reviewed by the Visa Unit. As soon as this review is complete, the Visa Unit will advise of the next steps if anything else is needed to complete processing the case"
Again waiting over 2 months for them to look over 1 document. This is ridiculous.