We are facing a similar situation as well. Our scheduled interview was set for the 10th at 6:30 AM, assuming our case would be 'Case Ready' by then. However, our case wasn't marked as ready until around 8:30 AM on the 10th. At that point, we were concerned that we would be wasting time by going for the interview because we were already over an hour late. Initially, we planned to reschedule later in the week, but we encountered difficulties finding our case at step 8 during the rescheduling process. To address this issue, we submitted a ticket and were informed that they would escalate it to have the 'No Show Tagging' removed from our account. However, it has been four days since our last communication with them, and we haven't received any updates yet.
We have spoken to a few other individuals who seem to be in a similar predicament. One person mentioned that the embassy advised her to edit her schedule. After contacting the embassy, she was able to resolve the issue within just three days. It's unclear what exactly is happening in our case, as there is limited information available.
If you make any progress in resolving this matter, please update us here, and we will do the same.