Hello!
I wanted to remove a household member from CEAC website. The NVC responded to my email to upload a letter of request and explanation. The instruction is clear as mud: "To remove a joint sponsor or Household member, log on to https://ceac.state.gov/iv. On the case summary page's status chart, there are two buttons under "Affidavit of Support." click on the appropriate button to remove a sponsor or a household member."
Mind you, the two buttons under Affidavit of Support are Add Joint Sponsor and Add Household Member. Neither of these buttons made sense in the removal.
Questions:
How did you submit the letter to remove a household member? or let's say, a sponsor?
My own initiative dictates that I should -
1) Click on the household member's name (not on either of the buttons as NVC said on their canned instructions)(see image below);
2) Once the page for that person opens up, click the Add Document link;
3) Upload and submit.
Are the above steps correct? Did you do things differently?
Thanks all in advance.
Sincerely,
Sleepless in San Francisco... caused by worry