hi there! mt husband had his interview on jan 9th. we did get delayed due to this exact issue. when we got home, we went to Reliability Screening, a 3rd party company that is from the government website for my husbands fingerprints and new police certificate. when we went to the place, the lady knew exactly what we needed before we even explained. she told us the requirements changed September 2022 and we weren’t the first ones with this issue.
we re-submitted my husbands fingerprints and the new Police Certificate took 14 days to come in the mail.
when you apply for your new certificate, just ask if there’s any way to expedite it or maybe even go to an RCMP on your own to explain and see what they can do to help you.
i will be writing a post later on our exact experience to help others because this will definitely cause an issue