this is what i am about to email them let see if i am going to get any response
"Subject: Urgent Inquiry About IR2 Visa Application Delay – MTL**********
Dear Sir/Madam,
I am writing to express my concern regarding the unexplained and prolonged delay in processing my daughter (Name) IR2 immigrant visa application. Her interview, originally scheduled for February 6, 2024, at 7:45 AM, was canceled, and since then, we have received no updates or progress on her case.
Applicant Details:
Principal Applicant Name: Daughter Name
NVC Case Number: MTL**********
Invoice ID Number: IVSCA00000000000
A #: **********
Documentarily Qualified Date: September 25, 2023
On June 3, 2024, we received an email notifying us of her Immigrant Visa Interview Appointment. However, when we attempted to schedule the appointment on the website (https://ais.usvisa-info.com/), we encountered the following error message:
"The immigrant visa case number provided is not ready to schedule an appointment."
This issue has persisted since then, and we do not understand why we are unable to book an appointment despite receiving the email.
As outlined on your website (Immigrant Visa Process), the expected processing timeline for immediate relatives is 3-4 months. It has now been over 12 months since the case was documentarily qualified, and we remain without communication or progress on her case.
We previously sent an inquiry via email on August 1, 2024, but have not received any response.
We are deeply concerned about the lack of updates and clarity regarding this delay. Could you please confirm the current status of her case, clarify the reason for the inability to schedule the appointment, and provide an explanation for the prolonged delay? If any further documentation or actions are required on our part, please inform us immediately.
We urge you to address this matter promptly and provide a clear update at the earliest opportunity.
Thank you for your attention to this issue.
Sincerely,
Full Name (Petitioner)