Thank you for this tip! I contacted NVC via their public inquiry form this past Friday; a few hours ago, they sent me my case number. However, I discovered I still need an "invoice ID" to be able to login to CEAC and do anything. Does anyone know how/when NVC sends their welcome letter? Is that physically in the mail or via email? I'm assuming I need the welcome letter to arrive to get the invoice ID, too...or should I send a public inquiry again?
NOA1: Nov 1
NOA2: Jan 25
NVC Inquiry: Feb 24
Edit: As part of my inquiry, NVC discovered that USCIS also bungled my fiancé's birthdate, so NVC told me to send a passport scan to correct their documentation. USCIS continues to be mind-boggling bad at everything, even though we thought we finally escaped from them...Docs submitted today, fingers crossed this doesn't hold us up even more.