Hello,
we are in the CR1 process and we just submitted all the documents to NVC. They replied to us with this message saying that our documentation is incomplete
DS-260 Review note
Hello,NVC cannot review your submitted documents until we have received all of the required documents DS-260, Civil Documents and Financial Documents. Once these documents have been submitted, we will review your case. Please follow your CEAC Home page and https://nvc.state.gov.
We have double checked and we have uploaded and completed and played all the documents, we cannot find anything missing.
Did this ever happen to anyone? what is the best thing to do besides replying that we uploaded all the documents?
A&D