Hi everyone,
So kind of a weird situation with my wife and her trying to get an updated social security card with my last name on it. We got married in September 2022, applied for I-485, and she received her permanent resident card on February 2. We went into the social security office today with all necessary documents to get her name changed on her social security card from maiden name to my last name. The clerk at the office was going through the normal review routine, and when she went to pull up my wife's name in her system, she said that she couldn't find her name. My wife received her green card from USCIS, we have all the official documentation, but it didn't show up in the SSA system.
From here, the clerk copy scanned her green card, marriage license and a couple other documents we brought in. She gave us a document that states, "Before we can issue a Social Security number card, we must verify the document(s) you gave us to show your Alien status with the Federal, State, or local office in the United States that issued the document(s). This may take up to 4 weeks." I asked if this has happened before and she said yes (then why don't they fix the process...), but it's a gut punch to my wife who was ready to take her driver's test this week and begin applying for jobs.
Has anyone else ran into this problem before? Hoping it doesn't take a full 4 weeks and I'm not worried since she has an official permanent resident card. Just sucks that it's more waiting and we thought she would basically be all set after receiving the green card to get a job, car, open a bank acct, etc. Never a dull moment with government agencies!