I had paid and in a few days, my account showed that the payment had been processed. Therefore, I was allowed to continue on to complete the application. Then, yesterday we got emails that our fees had not been paid. The account shows up as unpaid again, and I am not able to continue with the application. Fortunately, one form had already been submitted. This would not have been possible if we had not actually paid.
I submitted a copy of our bank statement showing that the fees had been deducted, but so far there has been no response.
I see that the website will be down for maintenance affecting payments, tomorrow. I hope they get this sorted out.