But how do we even know that pay.gov will refund us?! Is it automatic, like if you get a rejection message in CEAC, they signal pay.gov to refund it?!
Also, how can they reject a payment which got successfully deducted from the account, this means their bank received it, they even confirm it after 3 days. This is total nonsense. In my case, as i mentioned above, i used the same bank account for my wife's DS-160 in January and it did not get rejected, they provide no reason for the rejection...I mean if they reject Chase, then who else has a chance?! This is one of the biggest 3 banks in America.
Why can't they admit it's a system issue. 😠