I have run into a bit of an issue with our medical examination and need some assistance on what to do next.
My wife got her interview appointment set for May 16th at the US Consulate in Turkey, Ankara. We came to Ankara on the 10th early as the Medical Examination Office had suggested that it can take up to 2 days to get the tests done but mostly all tests would be done on the same day. My wife took her exam on the 10th and she was told that she would receive the status of her medical examination on the same day by 7 PM . Around 6 PM we called them and inquired about the medical exam. They ensured us that everything is correct but we would receive the answer the following day.
Today we did not receive any answers again. We went and visited their office and they said they had the wrong phone number listed for us but everything is correct and they have already sent the medical examination records to the US Consulate. We were told that now that the phone number has been updated we will get the medical exam results by tonight Of course today we still did not get an email and we called them again. Now they claim that they have been having some computer issues and this is why they can not send our medical exam. They have ensured us that the exam results are good and have been sent to the US consulate however when we ask them for proof they refuse to give us any proof. They just say wait till the computer issue is resolved so we can finally get my wifes results.
I am furious right now as our interview is coming up shortly and we have no proof that the medical exam was completed. Iam out of 500 dollars and this is the only doctor office that can do the medical examination in Turkey. I am just wondering what I should do, if my wife goes to the interview and the consulate tells us that there is no medical examination done , what are our options?