Hi family! I have a concern:
My renewal combo-card was approved end of April-2024 and my card was mailed on May 12. However, I never received it and USCIS provided me tracking number which showed in transit for many days. I called USPS and even after multiple requests, it wasn't found and then I filed a missing item report. Now they say that "After investigating, it's determined that your item may have been damaged in transit and sent to the recovery center."
Can I go to this recovery center? I don't even know where this recovery center is. I am in NJ by the way.
I am very confused and should I now apply for a new combo card? I don't want to lose my employment. Anyone has any experience about this? Please advise.